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PAUL MAXWELL
CAREER CURIOUS
Company Overview:
Your Concierge Connection has over twenty years of experience in the concierge industry, with a focus on implementing concierge services and event management for retail shopping centers, corporate office buildings and hotels. JOB DESCRIPTION: Guest Services Manager The primary responsibility of the Area Guest Services Manager will be to oversee the day to day operations of a fast-paced Guest Services Department. This position is the front-line position interacting with guests, as well as managing operations.
JOB REQUIREMENTS: Required: At least 2 years of guest service experience.
Preferred:
I was given the news that the agent that was suppose to transition with me through the new company is leaving to stay with the old. That really threw a wrench into my plans and I went through half my day with an internal freak out. I had solutions ready, but my manager seems to have a problem with managing time. Not only was I short an agent, but the schedule is due today for the next week and none of it was ready!
Thankfully, I was organized for the both of us. I got an agent back who hated the transition with the old company, and due to the lack of veterans and experience i was able to replace the same deal we had with the original. We got him the same pay and my promise that he can keep the spot that I had for the original agent. Not only that, but I was able to desolate a problem that could of resulted to more agents leaving. Overall, I've never felt this accomplished in my life! |
Paul MaxwellDivorced man. Proud Father. Took alot out of me to make it to my position as an Area Manager. I know it's not saying much, other people are doctors while others are lawyers. Guess thats the struggle of middle class life? Can't say I hit the jackpot with everything, divorce finalized and my ex wife is basically the bane of my existence. Doesn't make it easier on our boy. Anyway, follow me on my roller coaster of experience. 8:30-3:30 (6.5)
8:30-4:00 (7) 8:30-4:30 (7.5) 8:45-4:00 (6.75) 9:30-5:00 (7) 10:30-5:00 (6) 11:00-5:00 (5.5) -- 2:30-8:30 (5.5) 2:45- 9:30 (6.25) 3:00-9:30 (6) 3:30-8:30 (4) 3:30-9:30 (5.5) Categories |